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EmoCare
A proactive workplace wellbeing platform providing continuous mental health assessments, organizational insights, and AI-supported guidance.
FOCUS
Product Strategy · IA · UX Research · Dashboard Design · AI-Supported Experience Design
ROLE
Product Designer
TIMELINE
11 Weeks
DEMO
The Gap in Workplace Mental Health
Employees often struggle to recognize early signs of stress, burnout, and emotional fatigue, while organizations lack visibility into workforce wellbeing and timely support systems. As a result, workplace mental health challenges are often addressed only after they begin affecting wellbeing and performance.
Workplace Wellbeing Research
Growing Need For Early Support
many workplace mental health concerns remain unnoticed until they begin affecting emotional wellbeing, engagement, and overall performance.
3× Higher Risk of
experiencing burnout and more likely to disengage from work, experience reduced well-being, and struggle with long-term emotional exhaustion.
Understanding Employee & Organization Perspectives
Empathy mapping exercises helped uncover emotional behaviors, workplace frustrations, support expectations, and wellbeing concerns across both employees and organizational stakeholders. These insights guided the structure of assessments, dashboards, support systems, and overall platform interactions.
Employee Perspective
⭬ Need accessible wellbeing support
⭬ Struggle to monitor emotional health consistently
⭬ Require clearer mental health guidance
Organization Perspective
⭬ Limited visibility into workforce wellbeing
⭬ Reactive intervention and delayed support
⭬ Need structured wellbeing insights
EmoCare: Designed For Proactive Mental Health Support
Mental health support is often fragmented, reactive, and difficult to interpret consistently over time. EmoCare was designed to create a more proactive wellbeing experience by balancing emotional awareness, organizational visibility, responsible AI guidance, and interpretable mental health insights.
01
Proactive Support
Designing for early emotional awareness instead of delayed workplace mental health intervention
02
Clear Wellbeing
Transforming emotional and assessment data into clearer and more actionable wellbeing insights.
03
Responsible AI
Ensuring AI-supported interactions remain supportive, transparent, and emotionally appropriate.
04
Trust & Privacy
Prioritizing anonymous wellbeing interactions, privacy, and emotionally safe support experiences.
Connected Workplace Wellbeing Experiences
Experience Flow
The journey below illustrates how employees interact with assessments, emotional tracking, AI-supported guidance, and educational resources, while organizations monitor workforce wellbeing through connected insights and dashboards.
Core Features
A connected ecosystem of assessments, workforce insights, educational resources, and AI-supported guidance designed to improve emotional awareness and proactive mental health support across organizations.
Organizational Wellbeing Insights
Organizations gain visibility into workforce wellbeing trends, behavioral patterns, and areas requiring support through aggregated dashboards and structured mental health data. This enables more proactive and informed wellbeing initiatives across teams.
Employee Wellbeing Dashboard
Employees can monitor emotional wellbeing through structured assessments, visual progress tracking, and personalized mental health insights. The experience encourages self-awareness while helping users better understand emotional patterns over time.
Assessments & Personality Insights
Structured mental health assessments and personality insights help employees better understand emotional patterns and burnout risks through guided evaluations. Individual identities remain anonymous while organizations receive aggregated wellbeing insights.
AI-Assisted Guidance & Learning
EmoCare combines anonymous AI-assisted support, personalized resources, and contextual wellbeing guidance to help employees better understand emotional patterns and mental wellbeing through more approachable support experiences.
Designing A Clear And Approachable Wellbeing Experience
Design System
A scalable design system was created to maintain consistency across dashboards, assessments, educational resources, and AI-supported interactions. The system focused on balancing emotional clarity with structured data visualization through accessible UI patterns, reusable components, and calm visual language
From Exploration To Interface Design
Early concepts explored how emotional assessments, organizational dashboards, and wellbeing insights could remain understandable without overwhelming users. Iterations focused on improving hierarchy, readability, and interaction clarity across both employee and organization experiences.
Cognitive Walkthrough & Heuristic Evaluation Insights
Cognitive walkthroughs and heuristic evaluations were conducted to evaluate task flow, usability, and emotional accessibility across employee and organizational wellbeing experiences.
EmoCare_Testing_PDF
Cognitive Walkthrough
Cognitive walkthroughs were used to evaluate how employees and organizations move through wellbeing tasks across assessments, dashboards, educational resources, and AI-supported interactions. The process helped identify areas where interaction flow, accessibility, and emotional understanding could be improved.
Heuristic Evaluation
Heuristic evaluations were conducted to assess usability principles across navigation, wellbeing visibility, assessment interactions, and support systems. These evaluations guided refinements focused on improving clarity, consistency, and overall emotional accessibility throughout the platform.
Workplace Wellbeing Reimagined
EmoCare combines emotional tracking, workforce wellbeing insights, AI-supported guidance, and structured mental health assessments into a connected platform designed to support both employees and organizations through more proactive and accessible wellbeing experiences.
From Research Concept To Product Direction
EmoCare began as a conceptual workplace wellbeing platform exploring how emotional awareness, workforce insights, and AI-supported guidance could work together within a connected experience. Through iterative product thinking and system design, the project evolved into a scalable wellbeing concept focused on more proactive and accessible mental health support.
Product Direction & Priorities
EmoCare’s product direction focused on balancing emotional clarity, workforce visibility, and accessible wellbeing support across both employee and organization experiences. Product decisions prioritized approachable assessments, interpretable insights, responsible AI guidance, and structured mental health interactions within one connected platform ecosystem.
“Designing EmoCare pushed me to approach product design through systems thinking and divergent problem-solving. Balancing employee wellbeing, organizational visibility, emotional clarity, and responsible AI guidance within one connected platform deepened my understanding of how more proactive and human-centered wellbeing experiences can be designed.”